At KamaliaKhadar.pk, we are committed to delivering your order accurately, in excellent condition, and as displayed on our website. Every product undergoes strict quality control before dispatch. However, if you are not satisfied with your purchase, you may request a return under the following conditions.

What Can Be Returned?

You may return a product if:

• It does not match the description and images provided on our website.
• It is not as advertised.
• It is defective or damaged upon arrival.

Non-Returnable Products

Products in the following conditions cannot be returned:

• Used or altered products (e.g., washed, stitched, or shrunk items).
• Products not in their original condition or packaging.

Return Conditions

All returned products must meet the following criteria:

• The product must be unused.
• It must be in its original packaging and condition.
• All product labels and tags must be attached.

All returned items will be inspected upon receipt. If they do not meet the above conditions, they will be sent back to the customer.

Who Bears the Courier Cost?

• If the return is accepted, KamaliaKhadar.pk will replace the product and cover all courier charges.

How to Notify Us for a Return?

• You must notify us of your intent to return a product within 14 days of delivery.
• Contact our Customer Support Helpline at 0322-7171391.
• Our support team will provide the return address of the nearest office.

Refund & Replacement Process

• Once we receive the returned product, our team will inspect it and issue a refund or process a replacement as per your request.
• Refunds will be processed within 72 hours after receiving the product.
• If a replacement is requested, it will be considered a new order, and the standard terms and conditions will apply.

Refund Options

• Customers are entitled to receive a full cash refund, store credit, or an equal exchange if the return is accepted.

For further assistance, please contact our support staff at 0322-7171391.